Returns & Exchanges
At Auteur Studio, we stand by the craftsmanship of our collections and offer a 14-day return window for all unworn garments in their original condition. We aim to ensure your acquisition is seamless, providing easy exchanges or full refunds to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all designer tags attached, ensuring the garment is securely folded to prevent damage during transit.
Affix the Label
Print the prepaid shipping label provided via email and attach it to the outside of your parcel, covering any previous delivery markings.
Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 5-7 business days of arrival at our studio.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing